Legal
Privacy Policy
How we collect, use and protect your information.
Last updated: 21 May 2026
National Waste Solutions (“we”, “us”) respects your privacy. This policy explains how we collect, use and protect your information when you use this website or contact us about commercial waste management.
What we collect
When you complete our enquiry form — to request a quote, book a waste audit or ask a question — we collect your name, business name, contact details and a description of your waste requirements. We do not collect payment information through this website.
How we use it
We use your information solely to respond to your enquiry, prepare a quote or waste audit, and — if you proceed — to manage the waste services you engage us for. We do not sell your data or use it for third-party marketing.
Sharing with third parties
Our enquiry form is operated by SDB Digital Ltd, who process form submissions on our behalf as a data processor, solely to deliver your message to us. Where we manage waste services for you, we share only the information necessary with the licensed operators carrying out collections. We do not share your data with anyone else for marketing.
How long we keep it
Enquiries are retained for 12 months. If you become a client, service records are retained for 7 years in line with HMRC business-records guidance.
Your rights
Under UK GDPR you have the right to access, correct or delete your personal data. To exercise these rights, contact us at contact@national-wastesolutions.co.uk. You may also lodge a complaint with the Information Commissioner's Office at ico.org.uk.
Contact
National Waste Solutions, Okehampton, Devon. Email contact@national-wastesolutions.co.uk or call 0333 049 1900.